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Privacy Policy

Last updated: [date]Draft for legal review

1. Who we are

Mango Teleservices Limited (“Mango”, “we”) is a public limited company registered in Bangladesh, with its head office at Police Plaza Concord, Tower-02, Gulshan-1, Dhaka-1212.

2. Information we collect

When you submit a form we collect your name, organization, contact details and the requirement you describe. Our website also uses cookies and analytics to understand how pages are used.

[Legal to complete]

3. How we use it

To respond to enquiries, deliver and support services, improve our website and meet legal obligations. We do not sell personal data.

4. Retention & security

[Retention periods and security controls — legal and information security teams to define]

5. Your rights & contact

You can request access, correction or deletion of your data by writing to [privacy@mango.com.bd — VERIFY].

TERMS

Draft for legal review

Terms of Use

Scope

[Legal draft] Terms governing use of mango.com.bd, its content and any customer portals linked from it.

COOKIES

Draft for legal review

Cookie Policy

Cookies and analytics

[Legal draft] Which cookies the site sets, the consent banner and analytics opt-in, and how to withdraw consent.

AUP

Draft for legal review

Acceptable Use Policy

For ISP and cloud customers

[Legal draft] Permitted and prohibited use of Mango connectivity, data centre and Mango Cloud services.

LICENCES

Draft for legal review

Licence Information

Licences and issuing authorities

Mango Teleservices Limited holds IIG, ITC and ISP licences issued by the Bangladesh Telecommunication Regulatory Commission (BTRC) and is a licensed Certifying Authority under the Office of the Controller of Certifying Authorities (CCA). [VERIFY: licence numbers]

Mango CA documents, including the Certificate Practice Statement, are published on mangoca.com.